By using the Company’s website, the Acquirer agrees that the Company will return cash and/or cryptocurrency as described in this Cash Back Policy and/or cryptocurrency. By using the Company’s website, the Acquirer acknowledges that he or she has read and understood this Cash Back Policy and/or the cryptocurrency and agrees to comply with it and all applicable laws and regulations. By using the Company’s website, the Acquirer expressly consents to the Company’s Acquirer’s refund and/or cryptocurrency as described in this Cash Back Policy
Substantiations for refunds and (or) cryptocurrencies
1.1. Potential FDM token Buyers must comply with KYC/AML policies. If a potential FDM token Buyer fails to submit the necessary documents to ensure that they pass the KYC/AML audit, the funds and/or cryptocurrency received will be returned to the potential FDM token Buyer’s e-wallet or bank account.
1.2. Potential FDM token buyers must pass the qualification test. If a potential FDM token Buyer fails to submit the necessary documents to ensure that they pass the qualification test and Fundamentum is not able to assign them the status of qualified investor accredited or sophisticated investor professional investor professional clients or expert, the received funds and/or cryptocurrency will be returned to the potential FDM Buyer’s e-wallet or bank account.
1.3. Fundamentum’s activities may be interrupted, suspended or delayed due to force majeure. Force majeure means unforeseen events and circumstances that Fundamentum cannot prevent, including natural disasters, wars, armed conflicts, disturbances, industrial conflicts, epidemics, mass layoffs, strikes at the workplace, prolonged temporary short-circuits or interruptions in power supply or telecommunication services, actions of state authorities or other circumstances beyond Fundamentum’s control. If such circumstances arise before the release of FDM tokens, and Fundamentum cannot release FDM tokens in 1 month after the planned date, the Buyers-owners of FDM tokens can return the money and (or) cryptocurrency they paid for the purchase of FDM tokens. Money and/or cryptocurrency is returned within the original amount and form of payment to the same digital wallet or bank account from which the money and/or cryptocurrency was received.
Procedure for the return of funds and (or) cryptovals
- In order to return money and (or) cryptocurrency (further – means) to the Buyer it is necessary to send the letter to the e-mail of the Company specified on a site of the Company.
- Please specify in your letter the reasons for the refund, the date of transfer of funds to the Company, the number of the document confirming the transfer of funds to the Company and (or) the transaction number. The Buyer’s letter will be reviewed within five (5) days and the Buyer will be notified by the Company by e-mail of the results of the review. The Company reserves the right to extend the term of consideration of the Buyer’s letter in exceptional cases with a prior notice.
- If the Buyer’s letter of refund is received from an email address other than the registered email address, the Company asks the Buyer to provide additional information, including: the registered email address and other information.
Making a change to the refund policy
3.1 The Company has the right, at its sole discretion, to amend this refund policy at any time. The amended policy is published on the Company’s website. The purchaser is obliged to visit the Company’s website from time to time to review all amendments made to this refund policy. The purchaser who continues to use the Company’s website shall be deemed to have read the modified Statement of Refunds and to have accepted the obligation to comply with the Statement of Refunds. Please check this page regularly to ensure that you are familiar with the current version of this refund policy.